Knowing your market
There are three fundamental steps to knowing your market: research, research and, yep, research.
You’ve got this really great idea for your home business venture - you really like it, you’d buy it, you think it’s great. That’s you. What is everyone else going to think? You can be offering the greatest product or service the world has ever seen, if no one is going to buy it it’s a waste of time!
If you intend to market a product or service you need to know two things up front: who are your customers and who are your competitors. This is where the research comes in and it is an absolutely critical part of developing your home business - skip on the research here and you are going to end up making some costly mistakes.
1. Know your competitors
Google is your friend here. Search for terms which will be relevant to your market - if you are starting a photography business in Oxford, search for variations of, “Photography Oxford”. Do not rush this, try different search terms and combinations of keywords that are relevant to your intended market - just because you search for “Photography Oxford” doesn’t mean everyone else will, your competitors may come up for “Cool snaps Oxford” or even “Home camera Oxford”.
Now, once you’ve found some of your competitors’ websites, find out everything you can about them and their service/product. How much are they selling for? What kind of after sales service do they have? One you’ve looked through their website, the next step is to call them up - pretend you are interested in buying from them and find out what you can. What was their phone manner like? Were they pushy? Did the product/service sound good? Where can you compete with them and what are they doing that you can improve on?
If your business is going to be very localised and your competitors are small you may find that they don’t have a website. This could be the perfect opportunity for you because many people are using the Internet to find local services and businesses every day - make sure they find yours!
Once you have identified the competition, you have a question to answer: can you compete? Is there room for you in this market? Why are people going to choose you over all the others?
2. Know your customers
Who are you going to be selling to? How are they going to find out about your product and what is going to make them choose you? Be specific about this - are your customers going to be people in your town? Old or young? Male of female? Office workers or the unemployed? You need to narrow down your potential customer base so that you can then make the decision as to whether you will have any actual customers for your service or product.
Internet forums can be a good way to find out people’s opinions on things. Join some forums that would be frequented by your intended customers, hang around for a bit and find out what people are saying. After a while, you can start asking questions and doing polls to gauge opinion.
There is also the option of going out onto the street and talking to people, or dropping a questionair or flyer through people’s letterboxes. Be careful with this as most people a wary of people stopping them in the street or cold-calling at their house - people will be highly suspicious of some kind of scam or hard-sell.
Don’t skip this bit!
Researching your competition and your customers is absolutely vital in the early days of your home business venture. The last thing you want to do is waste your time developing a great new product only to find out that no-one wants it.
Like this article? Subscribe to the feed and don’t miss a thing!
No Comments
No comments yet.